Why You Should Stay at a Disney Resort (COVID-19 edition)
Well, in our current situations of COVID-19, whether you are an essential worker or in quarantine, there is one thing we all are struggling with and that is Disney withdrawal! Disney World closed due to the pandemic less than 2 weeks before my family and I were set to be in Disney World. We were devastated, and although we 100% understand and would much prefer to reschedule instead of taking the risk of coming in contact with the virus..it didn’t make us any less bummed by the situation.
Typically when it is just my husband and I traveling, we stay on Disney property; however, this time around we were traveling with my mom, my sister and her family and our dogs and cat..so we opted to stay in a rental house. Well the issue arose when the coronavirus shut down Disney World and we had to cancel our trip. We didn’t have travel insurance (and later on I found out it wouldn’t have mattered anyways as many of them declared COVID a foreseeable issue and not an emergency to get a full refund). Anyhow, we were stuck with a $2,500 rental house that we could not even visit.
I immediately emailed the home owner and was told they would not refund us the money and that they would be following the CDC’s guidelines (at that point travel restrictions within the states had not yet been advised). Fortunately by the next day, the owner emailed me and told me they had reevaluated the situation and had decided to allow us to reschedule our trip for a later time (phew, better than nothing). As for Disney, the tickets my family had purchased were automatically extended or we could apply them to new tickets for 2021 and our annual passes would be extended.
As a former travel agent, I receive communication with all of the ways Disney went about refunding and rescheduling guests staying on site at a Disney resort or had a cruise/Adventures by Disney trip scheduled. Disney even allowed their guests to cancel and receive full refunds if they felt uncomfortable traveling before the parks and cruise lines shut down! (way to go Disney!) And here we were struggling with our rental house because this happened to be the year we did not make reservations for Disney property.
I have another post that compares the perks of staying on or off site when visiting Disney World (you can check that out here). And there are certainly still perks to rental houses, but I now have new reasons to stay on site!
- You are able to cancel your trip up to 1 month prior to check-in WITHOUT travel insurance (up to 5 days prior if you are a DVC member).
- When an emergency arises (such as COVID-19 or a hurricane) Disney will do everything they can to make their guests happy, whether it be full refunds or new discounts for rebooking or even free add ons.
You better believe that Disney will do everything they can to make their guests happy and eager to return to their parks and resorts. You can certainly put your trust in Disney! And that my friend is a HUGE reason to choose Disney over an off site property.